These Terms and Conditions (“Terms”) govern your use of the website Zeenaclothing.shop (the “Site”) and any services provided by Zeenaclothing (“we,” “us,” or “our”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Site or services.
Table of Contents
- Definitions
- Account Registration
- Products and Pricing
- Orders and Payments
- Shipping and Delivery
- Returns and Refunds
- Intellectual Property
- User Content
- Prohibited Activities
- Privacy and Data Protection
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Governing Law and Dispute Resolution
- Changes to These Terms
- Termination
- Severability
- Entire Agreement
- Contact Information
- Additional Policies
- Google Merchant Center Compliance
- WooCommerce Integration
1. Definitions
“Content” refers to all materials available on the Site, including but not limited to text, images, audio, video, and interactive features.
“User Content” means any content submitted by users, including product reviews, comments, and submissions.
“Intellectual Property Rights” means all rights related to patents, copyrights, trademarks, and other proprietary rights.
2. Account Registration
2.1. To access certain features of our Site, you may be required to create an account. You agree to provide accurate, up-to-date, and complete information during the registration process and to maintain the accuracy of this information.
2.2. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately at support@zeenaclothing.shop if there is any unauthorized use of your account.
2.3. We reserve the right to refuse registration or terminate accounts that violate our policies.
3. Products and Pricing
3.1. Product Information: We strive to provide accurate product descriptions, images, and pricing for all T-shirts and accessories. However, we do not guarantee that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. In case of any discrepancies, we reserve the right to cancel or refuse any orders placed for the incorrectly priced product.
3.2. Pricing: All prices listed on the Site are in US dollars and are subject to change without notice.
3.3. Availability: We make every effort to ensure product availability, but this cannot be guaranteed. We reserve the right to limit quantities on certain products.
4. Orders and Payments
4.1. Order Acceptance: Your order is an offer to purchase products. We reserve the right to accept or reject your order at any time.
4.2. Payment Methods: We accept Visa, MasterCard, American Express, and PayPal.
4.3. Order Confirmation: After placing your order, you will receive a confirmation email. This email acknowledges receipt of your order but does not constitute order acceptance.
4.4. Taxes: All orders will include applicable sales taxes where required by law.
5. Shipping and Delivery
5.1. Shipping Methods: We offer free shipping within the United States. Shipping methods and times may vary based on location and order details.
5.2. Delivery Times: Orders typically ship within 1-2 business days and are delivered within 4-6 business days. Delivery times are estimates and not guaranteed.
5.3. Tracking: A tracking number will be provided via email once your order has shipped.
5.4. Risk of Loss: Once we deliver your order to the carrier, the risk of loss passes to you
6. Returns and Refunds
6.1. Return Policy: We offer a 30-day return policy for T-shirts. Items must be unused and in their original condition and packaging.
6.2. Return Process: To initiate a return, email support@zeenaclothing.shop with your order number and reason for the return.
6.3. Refund Process: Upon receiving and inspecting the returned items, we will process your refund. Refunds will be credited to your original method of payment within 5-10 business days.
6.4. Damaged or Defective Items: If you receive a damaged or defective item, please notify us within 48 hours, and we will arrange for a replacement or return at no cost to you.
7. Intellectual Property
7.1. Ownership: All content on Zeenaclothing.shop, including images, text, and designs, is the property of Zeenaclothing and is protected by intellectual property laws.
7.2. Trademarks: The Zeenaclothing name, logo, and all related names and logos are trademarks of our company and may not be used without prior written consent.
8. User Content
8.1. By submitting content such as reviews or comments, you grant us the right to use, modify, and display the content across our Site.
9. Prohibited Activities
Users are prohibited from engaging in any illegal activities on our Site, including fraud, hacking, and spreading harmful content.
10. Privacy and Data Protection
Our use of your personal data is governed by our Privacy Policy. Please review the policy to understand how we collect and protect your information.
11. Disclaimer of Warranties
The Site and all products sold are provided “as is” without warranties of any kind, either express or implied.
12. Limitation of Liability
Zeenaclothing will not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or products.
13. Indemnification
You agree to indemnify and hold harmless Zeenaclothing, its affiliates, and employees from any claims, liabilities, or damages arising from your use of the Site.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of Florida. Any disputes will be resolved through binding arbitration in accordance with local laws.
15. Changes to These Terms
We reserve the right to update these Terms at any time. The updated Terms will be posted on this page.
16. Termination
We reserve the right to terminate your account at any time for violating these Terms or engaging in prohibited activities.
17. Severability
If any provision of these Terms is found invalid, the remaining provisions will continue to be in full force.
18. Entire Agreement
These Terms constitute the entire agreement between you and Zeenaclothing regarding your use of the Site.
19. Contact Information
For any questions about these Terms, please contact us at:
- Email: support@zeenaclothing.shop
- Phone: 786-894-3294
- Address: 14700 Nw 22nd Avenue, Opa Locka, FL 33054, USA
- Customer Service Hours: Monday to Friday, 8:00 AM to 5:00 PM (EST)
20. Additional Policies
Please refer to the following pages for more details on our policies:
21. Google Merchant Center Compliance
All products listed on our Site comply with Google Merchant Center policies, including accurate descriptions, correct pricing, and relevant shipping information.
22. WooCommerce Integration
Our Site is integrated with WooCommerce to manage orders. For WooCommerce-related issues, please contact support@zeenaclothing.shop.